FAQ

How are your products made?
Our products are created especially for you after you place an order. We work with trusted print-on-demand production partners to print and ship each item.

How long does it take to receive my order?
Production and shipping times vary by product and destination. You’ll receive tracking information once your order ships.

Can I change or cancel my order?
Because orders may enter production quickly, contact us as soon as possible if you need a change. We’ll do our best to help, but changes or cancellations may not be possible once production begins.

What if my item arrives damaged or incorrect?
Please contact us with your order information and photos of the problem. We’ll work with you to make it right.

Do you accept returns or exchanges?
Because our products are made to order, we generally cannot accept returns or exchanges for ordering the wrong size, color, or simply changing your mind. If there is a production issue, damage, or incorrect item, please contact us.

How do I choose the right size?
Please check the size chart provided on the individual product page before ordering. Sizing can vary between products.

Do you offer personalized products?
Some products may offer personalization. When available, the personalization options will be shown on the product page.

How can I contact Sarcastic Sloth Studio?
Use our Contact page and we’ll get back to you as soon as reasonably possible. We may be sloths, but we do answer.